Step-by-Step Instructions to Reset Your Password

1. Go to the SyncSignature login page at app.syncsignature.com.
2. Click on the "Forgot password?" link below the login form.
3. Enter your @hkperf.com email address associated with the account.
4. Submit the form.
5. Check your @hkperf.com email inbox (and spam/junk folder if necessary) for a password reset link from SyncSignature.
6. Click the reset link in the email. This will take you to a secure page where you can create a new password.
7. Enter and confirm your new password.
8. Save the changes. You can now log in to your account with the new password.

Troubleshooting Tips

• If you don't receive the reset email within a few minutes, double-check that you entered the correct @hkperf.com email address and verify your spam/junk folders.
• Passwords should be strong: at least 8 characters, including a mix of uppercase/lowercase letters, numbers, and symbols.